What Clients Want in 2019

May 16, 2019 - WEBINAR

1:00 PM - 2:15 PM Eastern Time
12:00 Noon - 1:15 PM Central
11:00 AM - 12:15 PM Mountain
10:00 AM - 11:15 AM Pacific


Chief Legal Officers report that half the work they outsource could be done by many different law firms. In 2019, most clients look at all providers on a more level, data-driven playing field, and exercise greater discipline and oversight on law firm selection, management and spend analysis. Trusted relationships will always be important, but they aren't necessarily enough to lock in a client if other critical elements are not also in place.

Corporate law department advisor Jim Wilber and law firm strategist Eric Seeger will present both client and law firm perspectives in this Altman Weil Webinar, What Clients Want in 2019. They will discuss new imperatives within law departments, key law firm selection and performance metrics, and what firms can do to build long-term, collaborative partnerships with clients in 2019.

Topics include:

  • Executive suite pressure on the law department
  • Legal Operations Managers: The new gatekeepers
  • Selection decisions: Meaningful law firm differentiators
  • Practical collaboration: Having the right conversations
  • Relationship accelerators: Putting skin in the game
  • Evaluating law firms: Performance scorecards
  • Effective lawyer-client relationships: A two-way street 

Who should attend:

  • Managing Partners and Firm Chairs
  • Executive and Management Committee members
  • Practice Group and Industry Team leaders
  • Chief Marketing Officers and Business Development professionals
  • Chief Administrators and Executive Directors
  • Every lawyer who manages client relationships 

Program Presenters:

Eric A. Seeger, Principal, Altman Weil, Inc.
James S. Wilber, Principal, Altman Weil, Inc. 


$295 for each registration

Your registration includes:

  • One internet connection for unlimited participants at one location
  • One toll-free phone connection at one location
  • One set of program materials, with permission to distribute to participants in your organization

A complete flash recording of the audio and video portions of the webinar on CD is available for those who can't make the date. 

Register or order the CD now!

Cancellations made less than 24 hours before the program will receive a credit applicable to a future Altman Weil Webinar or webinar CD recording.

Email this page
Email this page