Altman Weil Flash Survey: Law Firm Management Techniques

Law Firm Management Techniques: Complete Survey Results

A recent survey of AmLaw 200 law firms conducted by Altman Weil, Inc. reports that lateral growth, strategic planning and benchmarking/best practices are the most effective management techniques implemented in major law firms in the last five years.

The survey asked Chairs and Managing Partners to identify which of 24 law-firm specific management techniques they had used and to rate their experience with those techniques employed.  Effectiveness ratings were computed as a function of each technique’s popularity (frequency of employment) and assessment of its success (‘very successful’ or ‘successful’).

Download the complete survey results.

Click on a specific technique in the chart below for a definition and details of results.

Summary Chart

 

Popularity
(Frequency)

Experience (Successful or “Very”)

Effectiveness

1.

Alternative Pricing

100.0%

58.7%

58.7

2.

Balanced Scorecard

24.2%

80.0%

19.4

3.

Benchmarking/Best Practices

85.5%

83.0%

71.0

4.

Business Process Reengineering

19.4%

66.7%

12.9

5.

Change Management

62.9%

76.9%

48.4

6.

Client Surveys

74.6%

78.7%

58.7

7.

CRM

66.7%

57.1%

38.1

8.

Competitive Intelligence

38.1%

50.0%

19.1

9.

Core Competencies

85.5%

75.5%

64.6

10.

Diversity

92.1%

59.7%

55.0

11.

Knowledge Management

70.5%

41.9%

29.5

12.

Lateral Growth

100.0%

86.9%

86.9

13.

Market Segmentation

68.9%

69.1%

47.6

14.

Merger/Acquisition

63.3%

89.4%

56.6

15.

Offshoring

3.3%

0.0%

0.0

16.

Outsourcing

62.3%

71.0%

44.2

17.

Partnering

85.2%

71.1%

60.6

18.

Personality/Psychological Testing

14.8%

66.6%

9.9

19.

Scenario Planning

26.7%

75.0%

20.0

20.

Six Sigma

5.1%

66.6%

3.4

21.

Strategic Alliance/Joint Venture/Network

70.5%

39.5%

27.8

22.

Strategic Planning

96.8%

85.0%

82.3

23.

360° Review

21.3%

61.5%

13.1

24.

TQM

23.0%

71.4%

16.4

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